When the permanent chillers serving a 1,400-seat local authority theatre suffered a complete failure, the venue faced a critical challenge. With Strictly Come Dancing scheduled to take place the following evening, there was little time to restore cooling and create a comfortable environment for performers, crew and the audience.
Rapid Energy received the emergency call at 11:30am from an existing client and immediately mobilised. Within four hours, our engineers were on site carrying out a full assessment of the existing cooling system, identifying suitable connection points and specifying an emergency temporary chiller hire solution. During the survey, we also confirmed the enabling works required ahead of installation, ensuring everything would be ready for the equipment to arrive the following morning.



The complete temporary chiller hire solution was fully operational by 4:00pm, giving the theatre sufficient time to reduce internal temperatures before the evening performance.
By 6:00pm, internal temperatures had fallen from 26°C to 20°C, ensuring comfortable conditions throughout the venue just one hour before Strictly Come Dancing began.
Through rapid mobilisation, careful planning and close collaboration with our client, Rapid Energy delivered an emergency cooling hire solution that prevented disruption to a high-profile live event.
“We had an urgent issue in that our chiller had failed and we needed a/c by the following afternoon for a “strictly come dancing” show. The rep came to site out of hours, surveyed everything that was needed, made the arrangements there and then and we had the temporary chillers on site by 10am the next day. They then arranged for their engineers to commission that afternoon and Mr Du Beck was a very happy chap!!!”