Project Background

When the permanent chillers serving a 1,400-seat local authority theatre suffered a complete failure, the venue faced a critical challenge. With Strictly Come Dancing scheduled to take place the following evening, there was little time to restore cooling and create a comfortable environment for performers, crew and the audience.

Rapid Energy received the emergency call at 11:30am from an existing client and immediately mobilised. Within four hours, our engineers were on site carrying out a full assessment of the existing cooling system, identifying suitable connection points and specifying an emergency temporary chiller hire solution. During the survey, we also confirmed the enabling works required ahead of installation, ensuring everything would be ready for the equipment to arrive the following morning.

160kW Packaged Chiller Hire

Equipment Supplied

Challenges

  • The theatre’s permanent chiller plant had failed completely, leaving the building without cooling ahead of a major live television event.
  • With less than 30 hours until Strictly Come Dancing, the temporary cooling solution had to be designed, delivered, installed and commissioned within an exceptionally tight timeframe.
  • New connection points were required to allow the temporary hire equipment to integrate with the existing chilled water system.
  • Both packaged chillers required dedicated 125A three-phase power supplies, meaning the site’s electrical infrastructure had to be prepared before delivery.
  • The cooling system needed to restore acceptable internal temperatures quickly enough for the venue to operate safely and comfortably before the audience arrived.

Emergency chiller hire challenges

Our Solution

  • Following the site survey, Rapid Energy specified a 320kW temporary chiller hire solution using two 160kW packaged chillers, providing the capacity required to restore cooling throughout the theatre.
  • We worked closely with our client to define the hydraulic connection requirements, allowing 4″ PN16 connection points and isolation valves to be installed before the equipment arrived. This enabled a fast and efficient connection on the day of installation.
  • Our engineers identified the electrical requirements at an early stage, confirming that each chiller required its own dedicated 125A three-phase supply. We communicated these requirements to our client, who arranged for electricians to install the necessary supplies from the main distribution board, leaving the commando sockets ready before delivery.
  • The following morning, the hire equipment was delivered to site and our engineers isolated the permanent cooling system before connecting the flow and return hoses, electrical supplies and temporary chillers.
  • Once all connections had been completed, the system was fully commissioned, restoring chilled water to the theatre’s air handling units and allowing the building to begin cooling immediately.

Chiller Hire Timeline

 

Chiller hire

 

 

Location

Outcome

The complete temporary chiller hire solution was fully operational by 4:00pm, giving the theatre sufficient time to reduce internal temperatures before the evening performance.

By 6:00pm, internal temperatures had fallen from 26°C to 20°C, ensuring comfortable conditions throughout the venue just one hour before Strictly Come Dancing began.

Through rapid mobilisation, careful planning and close collaboration with our client, Rapid Energy delivered an emergency cooling hire solution that prevented disruption to a high-profile live event.

Customer Quote

“We had an urgent issue in that our chiller had failed and we needed a/c by the following afternoon for a “strictly come dancing” show. The rep came to site out of hours, surveyed everything that was needed, made the arrangements there and then and we had the temporary chillers on site by 10am the next day. They then arranged for their engineers to commission that afternoon and Mr Du Beck was a very happy chap!!!”

Mark Attree
Reading Borough Council

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