We received a call at 11.30am from an existing client called Hydro Heating Solutions. They needed to provide an emergency temporary chiller solution to reinstate cooling services to a 1,400 capacity theatre for a local council. The council’s theatre had experienced complete failure with their existing chillers. With a big show due to start the following evening (Strictly Come Dancing) it was imperative that a temporary chiller solution was provided to reduce internal temperatures down within the theatre, prior to the show commencing.
Understanding the urgency and short timescales involved, both Rapid Energy and Hydro Heating sprang into action. We met onsite within 4 hours of the original call to conduct a scope of works and specify a solution. We also confirmed the enabling works, allowing for the connection of the temporary chillers.
Following the survey, 2 no 160kW chillers were proposed to connect into the existing system. This allowed for low temperature water into the air handling units supplying the theatre. Rapid Energy specified the connection point requirements with Hydro Heating Solutions, who then arranged the installation of 4” PN16 connection points. This ensured a quick connection to the packaged chiller systems.
Another consideration was the power requirement for the temporary chillers. Both chillers required three phase 125 amp supplies. Rapid Energy communicated this to Hydro Heating Solutions, who immediately instructed their electricians to pull off these required supplies from the main control board. Leaving the commando sockets ready for when the equipment was delivered the following day.
Upon instruction from the client, the equipment was loaded onto the HIAB the following morning. By 10am the next day, both the equipment and the engineers were onsite. They proceeded to isolate the permanent system utilising the 4” isolation valves that Hydro Heating Solutions had installed.
Following the connection of the flow/return hoses and electrical supplies, the Rapid Energy engineers completed the commissioning process on both chillers, delivering chilled water back into the cooling system and reducing the internal temperatures down to acceptable levels. All of this was completed by 4pm leaving 2 hours to allow the internal temperatures to be reduced down. By 6pm, 1 hour before the show started, internal temperatures were down from 26 degrees to 20 degrees just in time for the show to start.
The result was a great demonstration of teamwork, with both parties working together to ensure a positive end result for the council.
“We had an urgent issue in that our chiller had failed and we needed a/c by the following afternoon for a “strictly come dancing” show. The rep came to site out of hours, surveyed everything that was needed, made the arrangements there and then and we had the temporary chillers on site by 10am the next day. They then arranged for their engineers to commission that afternoon and Mr Du Beck was a very happy chap !!!”