Rapid Energy is seeking a detail-oriented and proactive Account Administrator to join our dynamic team. In this pivotal role, you will be instrumental in ensuring uninterrupted service delivery to our customers, with a strong emphasis on fuel management. We’re looking for someone who thrives in a fast-paced environment – capable of juggling multiple responsibilities, placing and managing supplier orders, and providing critical support to our sales team. Key duties also include assisting with Pre-Qualification Questionnaires (PQQs) and overseeing credit control processes for client accounts.
Key Responsibilities
Fuel Management
- Monitoring fuel daily and scheduling refills
- Coordinating deliveries for orders.
- Following up on deliveries.
- Process purchase orders (POs).
- Tracking deliveries against PO’s.
- Monitor outstanding balances and follow up on overdue payments.
- Work closely with the sales and finance teams to resolve account discrepancies.
- Assist with customer queries related to accounts and payments.
Administrative Support
- Add and manage contact information on our supplier forms o Complete PQQ forms o Handle ad-hoc tasks such as organising Christmas parties and managing incidents like car accidents involving engineers.
Sales Support
- Provide administrative support to the sales team.
Account Support
- Support the Hire Operations Coordinator in daily tasks.
- Ensure smooth communication between sales, operations, and engineering teams.
- Credit control support
- Handle any additional tasks as required to support the overall operations of the company.
Job Requirements
- Proven experience in an administrative role.
- Excellent organisational and multitasking skills.
- Strong communication skills, both written and verbal.
- Ability to work under pressure and manage multiple tasks simultaneously.
Proficiency in google suite and other relevant software
- Excellent numerical and problem-solving skills.
- Good communication skills
- Team player (internal and external) – creating a motivating environment
- Excellent analytical skills
- Effective customer facing skills
Company Benefits
- 25 days holiday plus bank holidays
- Cycle to work scheme
- Pension scheme
- Private Healthcare
- Death in service
- Company bonus scheme
- Ongoing training and development within a high-growth business
0800 464 7025
Available 24/7
