A large and well-established Care Home in Gloucester, faced a significant crisis when their cold water storage tank failed unexpectedly. The failure led to severe water damage in the plant room, threatening the facility’s ability to maintain essential heating and hot water services. Recognising the urgency of the situation, the care home’s regional heating contractor contacted Rapid Energy to provide a swift and effective solution.
Understanding the critical nature of the situation, Rapid Energy immediately mobilised to assist. Within a short time, the team delivered and installed a customised temporary boiler package. The solution included a powerful 300kW boiler and a 250kW Plate Heat Exchanger (PHE), both of which were crucial in restoring the care home’s heating and hot water supply.
The equipment provided by Rapid Energy was of industrial-grade quality, ensuring durability and reliability throughout the emergency period. The installation package also featured essential components such as Steel braided hoses, HTG hoses, BSP fittings, power leads, and other necessary fittings to guarantee a smooth installation and commissioning of our temporary packaged plant room.
Careful attention to detail during the site survey conducted, ensured that the temporary solution was not only effective but also safe and compliant with all relevant standards.
Due to the extensive damage and the complexity of coordinating repairs, including insurance arrangements, the new plant room construction was delayed. As a result, Rapid Energy’s temporary boiler solution remained in place for an extended period of 17 weeks. Throughout this time, the equipment performed reliably, ensuring the care home could continue to operate without interruption.
Once the new plant room was completed and fully operational, Rapid Energy seamlessly decommissioned the temporary setup, allowing the care home to transition smoothly back to its permanent system.
The management at care home expressed their gratitude for Rapid Energy’s quick and efficient service during this challenging period.
When emergencies arise, especially in critical care facilities, Rapid Energy stands ready to provide reliable and efficient temporary boiler and HVAC solutions. The Chapel House Care Home case is a testament to our ability to deliver tailored services that meet the unique needs of our clients, even under the most challenging circumstances.
“Our experience with Rapid Energy was exceptional. Their prompt response and high-quality equipment saved us from potential disaster,” said a representative from Chapel House Care Home.