Rapid Energy Keeps Government Building Running with Temporary Hot Water Solution

Project Overview

In a critical situation on a Wednesday afternoon, a commercial real estate services and investment firm urgently reached out to Rapid Energy after an unexpected failure disrupted the water supply at a key government building. Recognising the urgency of restoring essential services in such a vital location, Rapid Energy swiftly initiated the process of installing a temporary hot water solution.

With time being of the essence, Rapid Energy quickly specified the most suitable temporary unit remotely, ensuring a prompt and effective response. This proactive approach minimised delays, allowing us to focus on providing a seamless solution. To meet strict security protocols, only highly qualified and DBS-checked engineers were deployed to assist in the operation.

A green heater pump with its control panel and connection points. — The green heater pump is the client’s failed CW pump
with its control panel and connection points.

The direct-fired water heaters that provide the building with hot water. — The direct-fired water heaters that provide the
government building with hot water.

Equipment Used

1 x CW Booster Pump
1 x 240V 16amp 25M Power Lead
1 x 240V 16amp Commando to Plug Top Adaptor
1 x 2″ HTG Camlock to Male BSP Adaptor Set (1 x Male & 1 x Female)
2 x 2″ HWS Camlock to Male BSP Adaptor Set (1 x Male & 1 x Female)
3 x 2″ BSP to 2 1/2″ BSP Reducer
2 x 2″ – 5M Lengths of Domestic Potable Water Hose – Camlock HWS

Challenges

Time-Sensitive Response – The issue needed to be resolved within hours to prevent operational downtime and disruption to essential services.
Security Restrictions – Strict security protocols meant only DBS-checked engineers could be deployed, adding an extra layer of coordination.
Remote Equipment Specification – The right temporary CW Booster Pump had to be identified and specified remotely to minimise delays.
Logistics & Deployment – Transport and installation had to be arranged overnight to ensure engineers were on-site first thing in the morning.
Seamless Installation – The temporary solution had to be installed and commissioned efficiently to restore full functionality without complications.

Inside the building's hot water plant room showing lots of equipment including piping. Image of hot water plant room in government building.

Coordination and Installation

Wednesday Afternoon:
We received an urgent call regarding the loss of hot water at a government building.
Wednesday Evening:
Rapid Energy efficiently coordinated the deployment of engineers and logistics to facilitate a rapid response.
Thursday Morning (8:00 AM):
Our expert engineers arrived on-site, immediately beginning the installation process.
Thursday Morning (11:00 AM):
The temporary pump was successfully installed, restoring the water supply and ensuring the government building resumed full functionality.

Infographic showing the timeline of Rapid Energy on a job.

Location

Conclusion

This case study highlights Rapid Energy’s dedication to delivering exceptional emergency plant hire solutions, particularly for critical infrastructure requiring swift and trustworthy support. Our rapid response and expert execution minimised disruption, ensuring seamless operations and uninterrupted functionality for this key government facility.

The display screen from Rapid Energy's pump showing they had achieved the correct operating pressure to get the hot water heated.

The display screen from Rapid Energy’s pump showing they had achieved the correct operating pressure to heat the water.

Do you require a fast, reliable temporary boiler solution? If so, fill in the form below or give us a call on 0800 464 7025.

Client Feedback

The real estate services and investment firm shared their gratitude for Rapid Energy’s support,

“My client was faced with a loss of water on the whole site. Rapid Energy provided me a solution and completed the works within 12 hours of reporting to them. I can’t stress enough how well the whole process went. 10/10 in all aspects of their work.”

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