The O2 Arena in London is not only a world-renowned entertainment venue but also home to the Icon Outlet, a bustling shopping and dining destination. It features a mix of high-end, high-street, and designer outlet stores, as well as a variety of restaurants and leisure attractions, it draws millions of visitors annually.
With its prime location and constant foot traffic, maintaining seamless heating and hot water services is essential for both businesses and guests.
When essential repairs threatened the heating and hot water supply to the O2’s bustling shopping area, shutting down simply wasn’t an option. With businesses and visitors relying on a seamless experience, maintaining uninterrupted service was critical.
Our client, a heat network provider, is responsible for supplying Low Temperature Hot Water (LTHW) from an underground network to a substation within the O2. However, urgent pipework repairs posed a significant risk to this essential service. To prevent disruption, they needed a reliable, efficient and immediate temporary heating solution.
A senior engineer from Rapid Energy conducted a detailed site survey before proposing a strategic temporary boiler solution to ensure uninterrupted heating services during the repair period. This solution comprised the following equipment:
The primary challenge was to ensure the heating services remained fully operational while essential repairs were carried out. Key challenges included:
Through careful planning, collaboration and expert execution, Rapid Energy successfully installed and commissioned the temporary heating system. The solution provided the necessary heating capacity, allowing repairs to proceed without affecting the shopping area’s operations. Key results included:
This case study highlights Rapid Energy’s ability to deliver tailored packaged boiler hire solutions in demanding environments. By providing a fast, reliable and effective heating solution, we ensured service continuity, showcasing our commitment to operational excellence and customer satisfaction in critical scenarios.