0800 464 7025
Available 24/7
0800 464 7025
Available 24/7
Tricorn House, located in central Birmingham, is a landmark office building known for its modern infrastructure and high occupancy. It accommodates well over 1,000 professionals across a wide range of sectors, including finance, legal services, property management, and tech-based enterprises. With multiple high-profile tenants, maintaining a stable internal environment is critical to daily operations.
During an unexpected mini heatwave, the building’s central air conditioning system experienced a sudden failure, creating immediate discomfort and operational risk. A dedicated facilities management company responsible for the site recognised the potential impact on employee well-being and tenant satisfaction, and quickly set out to find an urgent cooling solution.
To meet the cooling requirements of the affected office areas, 8 x 4.1kW Spot Coolers were chosen as the most efficient and flexible solution.
Key Features:
Powerful Cooling – 4.1kW capacity / 14,000 BTU, ideal for areas up to 40m²
Plug & Play – Standard 13A plug for simple setup
Compact & Portable – Weighs just 30.5kg with wheels for easy movement
Quiet Operation – Low noise output at <52 dB(A), perfect for offices and sensitive environments
Heating Option – Optional heating functionality for year-round use
Energy Rated A/A++ – High efficiency, low energy use
The overriding challenge was time. The heatwave had already begun affecting working conditions, and the facilities team had less than 24 hours to resolve the issue. The need to source multiple units, arrange transport, and install them in a high-traffic, multi-tenant building, without disrupting business activity, added to the complexity.
The facilities management company took decisive action, drawing on their network to contact Rapid Energy—known for fast, dependable, and expertly delivered temperature control solutions.
Our team aligned with their urgency and executed the following plan:
Immediate Prioritisation: The job was escalated to the top of our deployment schedule.
Rapid Sourcing: Our operations team secured all 8 spot coolers from our ready-to-dispatch inventory.
Efficient Logistics: A dedicated logistics team ensured timely delivery, navigating the complexities of Birmingham city centre.
Quick Installation: Our field technicians arrived on-site and installed all units efficiently, ensuring even distribution and optimal cooling performance without disruption to occupants.
Within 24 hours, the temporary cooling system was fully operational. Temperatures inside Tricorn House returned to comfortable levels, enabling uninterrupted work for hundreds of employees. The quick response preserved both productivity and tenant satisfaction, reinforcing the facilities management company’s reputation for reliability and responsiveness.
By acting quickly and partnering with Rapid Energy, the facilities team turned a critical situation into a success story.
This case is a powerful example of how expert support, delivered at speed, can transform urgent temperature control challenges into seamless solutions- helping our clients move from operational jeopardy to operational confidence.
To protect your people, operations and business continuity from HVAC issues, call us today at 0800 464 7025 or fill out the form below.
