0800 464 7025
Available 24/7
0800 464 7025
Available 24/7
Rapid Energy received an urgent call on a Saturday morning from the general manager of an 83-bedroom hotel in Swindon. The hotel’s boilers had failed, risking the closure of the hotel during a period of high occupancy. The manager required a temporary hot water solution immediately. Understanding the critical nature of this emergency, Rapid Energy mobilised swiftly to provide a reliable Temporary Packaged Boiler room and service.
Understanding the Requirements
Given the call was out of regular hours, the initial challenge was to find a transport company capable of arranging a HIAB delivery over the weekend. The general manager was not technically inclined, so our team had to ascertain the specific equipment needed and identify any enabling works required for the connection.
Rapid Energy’s approach included the following equipment:
Steve, who took the initial call via our 24/7 service number, quickly recorded the details of the enquiry. Our technical team then diagnosed the required equipment and the enabling works needed. The commercial team took over to swiftly provide a quotation and arranged payment terms.
Within a few hours, transportation was arranged. Senior engineer Joe was dispatched to the site to oversee the delivery, installation, and commissioning of the temporary boiler.
Upon arrival, the team had to drain the flow and return header to the nearest isolation valves. Temporary hoses were connected to the PN16 DN80 points on the client’s system. Once connected, the temporary boiler was filled and the hot water system was commissioned. The hotel’s hot water services were restored the same day, much to the relief and appreciation of the hotel management.
Ongoing Support and Fuel Management
Rapid Energy will handle fuel management throughout the hire period to prevent any further interruption to the hotel’s hot water services. This comprehensive service ensured that the hotel’s operations continued smoothly during the boiler outage.
This case study underscores the vital role of Rapid Energy’s emergency temporary boiler hire service in mitigating operational disruptions. The ability to swiftly respond to emergencies ensures that businesses can continue their operations without prolonged downtime.
Projects like this highlight the importance of having a trusted HVAC hire supplier capable of responding to emergency situations. I would like to thank the entire team for their out-of-hours support, truly showcasing Rapid Energy’s 24/7 service.
