0800 464 7025
When you are responsible for a district heating network, keeping operations running smoothly is non-negotiable. Whether it is hundreds of homes, an NHS facility, or a critical public building, any disruption to heat and hot water can quickly escalate, from concerned residents to financial penalties and reputational risk.
At Rapid Energy, we specialise in helping network operators take control. From emergency outages to scheduled plant room shutdowns, we support you with expertly engineered, rapidly deployed heating and cooling solutions that keep your network running.
You remain in control; we simply make it happen.
Real-World Success: Supporting District Heating in Critical Moments
Contingency Plan Activated for Housing Association with NHS Surgery
Rapid Energy was contacted by GCS Compliance Ltd to produce a service contingency plan for a large housing association’s district heating system. The existing plant room had experienced multiple failures, which served 322 dwellings and an NHS surgery. Heating and hot water had already begun to fail. We recognised the need for a full site survey and quickly produced a contingency plan designed to ensure a rapid response in the event of complete failure.
With the contingency plan already in place, the housing association responded immediately when the final operational boiler failed less than 24 hours later. Our team mobilised without delay, helping them stay in control and avoid service disruption.
Boiler Supplied:
Key Challenges:
- Navigating heavy London traffic to deliver equipment within hours
- Validating access routes, connection points, and clearances ahead of deployment
- Coordinating installation and commissioning during late-night hours
- Maintaining full compliance with safety standards throughout the process
Execution Timeline:
The Outcome:
✔ Full district heating service restored in just 9 hours
✔ The NHS surgery remained fully operational
✔ The housing association fulfilled its obligations without resident disruption
“I initially raised an eyebrow when Jamie told me they could have the temporary boiler installed and working within 24 hours… when the time came, they did it in less than 12! Incredible service.”
– Stuart Maclean, Commercial Gas Contract Manager
Read the full case study here.
Emergency Boiler Support for London Housing Complex
Late on a Thursday afternoon, a client in London experienced a full failure of their energy centre. Over 320 apartments were suddenly left without heating or hot water. The situation was critical, and pressure was building.
The client acted fast and called Rapid Energy for urgent support. Within one hour of the call, Rapid Energy engineers were on site, assessing the situation and identifying the best way to restore service safely and quickly.
Boilers Supplied:
Key Challenges:
- The closest landing location for each temporary boiler was over 100 metres away and situated on a different level from the basement-based plant room
- Hose routes passed through a residential car park, requiring strict health and safety controls
- Installation and commissioning needed to be completed in under 24 hours, with increasing pressure from concerned residents
The Outcome:
✔ Temporary boilers were fully installed and commissioned within 16 hours
✔ Heating and hot water were restored in under 24 hours
✔ The client protected resident welfare and avoided reputational damage through fast, coordinated action
Read the full case study here.
Planned or Emergency – Be the Operator Who’s Always Prepared
District heating networks are vital infrastructure. Residents rely on you, and in critical moments, you need a partner who can act with speed, care, and certainty.
Whether you’re preparing for a planned shutdown, building resilience through contingency planning, or reacting to an unexpected failure, your job is to keep the network running. Our job is to help you do it – quickly, reliably, and without compromise.
At Rapid Energy, we help you move from operational jeopardy to operational confidence. With tailored, site-specific solutions, expert engineering, and 24/7 readiness, we give you the power to protect what matters most.
Speak to our team on 0800 464 7025 or email us at hire@rapidenergy.co.uk.
